Effective Date: February 9, 2019
Last Updated: February 14, 2019
2. A NOTE ABOUT CHILDREN. We do not intentionally gather Personal Data about visitors who are under the age of 13. The Services are not intended for use by persons under the age of 13. If you are under 13, you may not download or use the Services.
3. TYPES OF PERSONAL DATA WE COLLECT. Ramona the Host collects Personal Data and Anonymous Data from you when you visit our Website and when you send us information or communications in connection with your use of the Services. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, location data, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data about you that is not associated with or linked to your Personal Data (but does not include Derived Data, which is addressed below). Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.
Personal Data You Provide to Us
We collect Personal Data from you, such as first and last name, e-mail and mailing addresses, telephone number, professional title, company name, and password, when you register for the Services. In addition, we (or our third-party credit card or payment processor on our behalf) will collect Personal Data including your credit card number or account information when you use certain features of the Services and when you upgrade to a paid account. We also retain information on your behalf, such as the Personal Data described above and any correspondence. If you provide us feedback or contact us via e-mail (e.g., in response to an employment opportunity posted on the Services), we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us, such as a resume. If we conduct a survey in which you participate, we may collect additional profile information. We also collect other types of Personal Data that you provide to us voluntarily, such as operating system and version, information about your application, operating environment and hardware profiles, and other requested information if you contact us via e-mail regarding support for the Services. We may also collect Personal Data at other points on the Services that state that Personal Data is being collected. When you access the Services by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about mileage and route information and how you browse and use the Services. Some features of the Services, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
Personal Data Collected by Third Parties
Personal Data Collected via Technology
4. USE OF YOUR PERSONAL DATA.
Ramona the Host uses your Personal Data in the following ways: • to operate and provide you with the Services • to facilitate the creation of and secure your account on our network; to identify you as a user in our system • to provide improved administration of the Services • to improve the quality of experience when you interact with the Services • to send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created • to send you administrative e-mail notifications, such as security or support and maintenance advisories • to respond to your inquiries or other requests • to send promotional communications • to provide you with hardcopy or electronic newsletters, or surveys • to send upgrades and special offers related to the Services and for other marketing purposes of Ramona the Host or our Partner Companies • to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback We may create Anonymous Data records from Personal Data by excluding information (such as your name) that render the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content and functionality of the Services. Ramona the Host reserves the right to use for other purposes and to disclose Anonymous Data to third parties in its discretion.
5. DISCLOSURE OF YOUR PERSONAL DATA.
6. OPT OUT POLICY AND PERSONAL DATA CHANGES.
7. CALIFORNIA PRIVACY RIGHTS.
Our clients who are California residents may request and obtain from us once a year, free of charge, certain information about the Personal Data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal Data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to privacy [at] Ramona the Host [dot] com.
8. TYPES OF DERIVED DATA WE COLLECT.
Ramona the Host collects Derived Data when the Services are deployed on your servers or other device(s). “Derived Data” means data about how Users are using their Third Party accounts in connection with the Services, the performance of your network, network applications, system data (such as version data, names of plug-ins, etc.) about the environment in which your network applications are operating, data about transactions taking place within your network, stack traces and source code snippets for certain classes of errors, and other similar data related to your network’s performance. 9. USE OF YOUR DERIVED DATA. Derived Data we collect is primarily used to improve the performance of the Services delivered to you. It is also used by Ramona the Host personnel to answer questions that clients may have about their account and to develop and improve our products. Ramona the Host may also aggregate Derived Data across multiple accounts and use this data to create and publish industry benchmarks or comparative application performance metrics. 10. DISCLOSURE OF YOUR DERIVED DATA. We may share your Derived Data with Partner Companies to provide technical support or to provide specific services, such as hosting of your applications, maintenance services, database management or payment processing for purchases. Partner Companies will have access to your Derived Data only to perform these services on our behalf and are obligated not to disclose or use it for any other purpose. Ramona the Host may disclose Derived Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Ramona the Host; or (b) protect or defend the rights or property of Ramona the Host or users of the Services.
11. SECURITY OF YOUR APPLICATION AND PERSONAL DATA.
Ramona the Host is committed to protecting the security of your Derived Data and Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Derived Data and Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that Ramona the Host cannot fully eliminate security risks associated with Derived Data and Personal Data and mistakes and security breaches may happen.